Privacy Policy

Last updated: March 2026

Seattle Home Liquidation Services, operated by Cross-Market Holdings LLC ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us about our services.

1. Information We Collect

We collect information you voluntarily provide when submitting a service request through our website intake form, including:

• Full name
• Email address
• Phone number (when provided)
• Property address or ZIP code
• Description of items and uploaded photos
• How you heard about us

2. SMS and Phone Number Privacy

We collect your phone number only when you voluntarily provide it through our website intake form at seattlehomeliquidation.com/contact.html.

Your phone number is used exclusively to communicate with you about your specific service request. This includes:

• Appointment confirmations and scheduling
• Estimates and service-related follow-up
• Reminders about scheduled visits
• Responses to your questions about your request

Text messages are sent only to users who have explicitly opted in by checking the SMS consent checkbox on our intake form. That checkbox is unchecked by default and must be manually selected before submission.

We do not sell, rent, lease, or share your phone number with third parties for marketing purposes.

We do not send unsolicited marketing messages, promotional campaigns, or cold outreach via SMS. All messages are sent in direct response to your submitted service request.

You can opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further texts will be sent.

Reply HELP at any time for assistance, or contact us directly at info@seattlehomeliquidation.com or (425) 954-7226.

Message and data rates may apply depending on your mobile carrier and plan. Message frequency varies based on your service request activity.

3. How We Use Your Information

We use the information you provide solely to:

• Evaluate your service request and respond to your inquiry
• Schedule and confirm appointments
• Communicate about your items and the liquidation process
• Provide estimates and follow-up on completed services

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. We do not share your contact information with advertisers, data brokers, or third-party marketers.

We may share information only when required by law or to protect our legal rights.

5. Data Security

We use reasonable security measures to protect your personal information. Form submissions are processed through Formspree, a secure third-party form service. However, no method of internet transmission is 100% secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@seattlehomeliquidation.com.

7. Cookies

Our website may use basic cookies for functionality. We do not use tracking cookies for advertising purposes.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: info@seattlehomeliquidation.com
• Phone: (425) 954-7226
• Mailing address: 1211 E Denny Way #A17, Seattle, WA 98122